Hawkdemy’s Privacy Policy was last updated on September 6, 2025.
Thanks for being a part of Hawkdemy! We care about your privacy and want to be clear about how we collect, use, and share information about you. This policy explains what we do with your data and what rights you have.
This policy applies whenever you use Hawkdemy’s websites, mobile apps, or other related services (we’ll call them the “Services”). It also applies to potential business customers.
By using our Services, you’re agreeing to this Privacy Policy. If you don’t agree with it, you shouldn’t use the Services.
Table of Contents
- What Info We Get
- How We Get Your Info
- How We Use Your Info
- Who We Share Your Info With
- Security
- Your Rights and Choices
1. What Info We Get
We collect info you give us directly, like when you sign up or take a course. We also collect some info automatically, like what device you’re using and which parts of our site you visit.
1.1 Info You Give Us
Here are some examples of the information we collect from you, depending on how you use the Services.
Category of Personal Data | Description |
Account Info | To use features like taking a course, you need an account. We collect your email address, password, and settings. For instructor accounts, we also get your name. We might ask for extra info like your phone number for security, your job, or your skill interests. For instructors, we may ask for a government ID, a verification photo, and your date of birth. When you create an account, we give you a unique ID number. |
Profile Info | You can add more info to your public profile, like a photo, bio, website link, or social media profiles. This info can be seen by others. |
Shared Content | Our Services let you interact with others. This includes things like posting course reviews, asking questions, sending messages, or uploading your work. This shared content might be publicly visible. |
Learning Info | When you take courses, we track your progress. We collect info on which courses, quizzes, and assignments you’ve started and finished, as well as your purchases and certificates. We also see your conversations with instructors and other students. |
Student Payment Info | When you buy something, we collect info like your name and ZIP code to process your order. You’ll give payment details like your credit card number directly to our payment partners. We don’t collect or store full credit card numbers. |
Instructor Payment Info | If you’re an instructor, you can link a payment account (like Visa Card) to get paid. We collect info needed to send you payments, like your payment account email, ID, and physical address. |
Info from Other Services | If you connect your Hawkdemy account to a social media account (like Facebook), we may get info like your name and email address from that service. |
Promotions and Surveys | If you enter a contest or fill out a survey, we’ll collect the info you provide, such as your name, email, or phone number. We use this to run the promotion and contact winners. |
Communications and Support | If you contact us for help, we store your messages and contact info (like your name, email, and location) to respond to you and solve the issue. |
1.2 Info We Collect Automatically
When you use our Services, we automatically collect some technical info.
Category of Personal Data | Description |
System Info | Technical details about your computer or device, like your IP address, operating system, device type, and browser. |
Usage Info | Stats about how you interact with our Services. This includes courses you’ve viewed, time spent on pages, features you’ve used, and your search queries. |
Approximate Location | We figure out your general location (like your country or city) from your IP address. |
This info is collected using tools like cookies, which are explained below.
1.3 Info From Other Companies
If you’re a potential business customer, we might get your business contact info from other commercial sources.
2. How We Get Your Info
We use tools like cookies and web beacons to automatically collect the data mentioned above. You can opt out of some of this data collection.
2.1 Cookies and Data Collection Tools
Cookies are small text files your browser stores. They help us remember your preferences (like your language) and make the site easier to use. We and our partners (like Google Analytics) use these tools to track your activity and gather system and usage info.
2.2 Why We Use These Tools
We use these tools for several reasons:
- Strictly Necessary: To make the site work properly, like letting you log in and keeping your account secure. The site won’t work without them.
- Functional: To remember your preferences, like your preferred language or video volume.
- Performance: To help us understand how people use our Services so we can improve them.
- Advertising: To show you ads that are more relevant to you on our site and other sites.
- Social Media: To let you share content with friends on social networks.
You can change your browser settings to limit or refuse cookies, but some parts of the Services might not work correctly.
3. How We Use Your Info
We use your information to provide our Services, talk to you, fix problems, prevent fraud, improve our platform, and show personalized ads.
Specifically, we use your data to:
- Provide and manage our Services, like showing you courses and letting you communicate with others.
- Process payments to instructors.
- Handle your requests for courses and other services.
- Communicate with you about your account, send you updates, and inform you about new features or promotions (you can opt out of these).
- Manage your account and personalize your experience.
- Keep the Services secure and troubleshoot issues.
- Get feedback from you.
- Market our products and services.
- Analyze traffic and user behavior to improve our Services.
- Advertise our Services on other websites.
- Comply with the law and ensure the safety of our users.
4. Who We Share Your Info With
We share some of your data with instructors, other students, and companies that help us run our business.
We may share your info with:
- Your Instructors: We share some info with instructors (but not your email address) so they can improve their courses. This might include your country, language, and course progress.
- Other Students and Instructors: Your shared content and profile info may be visible to others. If you ask a question, your name may also be public.
- Service Providers: We work with other companies for things like payment processing, data analysis, marketing, and customer support. They only get access to the data they need to do their job.
- Hawkdemy Affiliates: We may share info within our corporate family.
- Business Partners: We have agreements with other sites to drive traffic to Hawkdemy and may share your data with them.
- Analytics Services: We use tools like Google Analytics to understand how you use our site. We share some contact info or de-identified data with them.
- Social Media Features: If you use social media features on our site, that provider may collect your data.
- Advertisers: We may share general demographic info with advertisers and allow them to collect data through cookies to show you targeted ads.
- Security and Legal Reasons: We may share your data if required by law or to protect the safety of our users, employees, or the public.
- During a Business Change: If Hawkdemy is sold or merged, your data may be transferred to the new company.
- With Your Permission: We may share your data with others if you give us your consent.
5. Security
We use security measures that are appropriate for the type of data we store. However, no system is 100% secure. It’s important to protect your password and contact us if you think someone has unauthorized access to your account.
6. Your Rights and Choices
You have rights regarding your data, including the ability to opt out of promotional emails and cookies. You can also update or delete your account.
6.1 Your Choices
- You can choose not to provide certain info, but you may not be able to use some features.
- To stop receiving promotional emails, use the “unsubscribe” link in the email or change your account’s email settings.
- Your browser or device allows you to control cookies and other data storage.
- You can opt out of targeted advertising from participating companies through the Network Advertising Initiative and Digital Advertising Alliance.
- If you have questions about your data or your rights, you can contact us at contact@hawkdemy.com.
6.2 Accessing, Updating, and Deleting Your Info
- To update your info: Log in to your account and make changes at any time.
- To delete your account: Go to your profile settings page and follow the instructions. If you have any problems, please contact our Support Team.
- Please note: Even after your account is closed, some of your data may still be visible, like comments you’ve posted or content shared by others. We will keep your data as long as we have a legitimate reason to, such as for legal obligations.
- To access your data: You can request a copy of your personal data by emailing us at contact@hawkdemy.com.